Terms and conditions

1. Introduction

Welcome to www.naudae.com (“Website”), operated by UAB Sopena Group (Baltic) (“Sopena”, “we”, “our”, “us”). By accessing or using this Website you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of the Terms, please stop using the Website immediately.

2. Scope of Services

The Website is an online shop offering refurbished and reused electronics, components, and related goods. All goods listed for sale are owned and sold solely by Sopena. No third‑party sellers may list or sell items on this Website.

3. User Accounts and Data Consent

To view prices, list requests, purchase goods, or access any services, you must create a user account. During registration you will be asked to provide personal data such as your name, e‑mail address, phone number, and billing information. By creating an account you explicitly consent to Sopena collecting, storing, and processing your personal data for the purpose of operating the Website, fulfilling orders, providing customer support, and meeting legal obligations. Our data processing practices are detailed in the Privacy Policy.

4. Listings and Sales

All listings are created by Sopena. Descriptions, prices, stock levels, and conditions are accurate to the best of our knowledge at the time of publishing. We reserve the right to correct errors, change prices, or withdraw items from sale at any time before a binding contract of sale is formed.

5. Payments and Fees

Payments are processed through approved third‑party payment providers. Any fees or charges will be displayed at checkout before you confirm your order. Sopena remains the merchant of record and is responsible for VAT and other applicable taxes.

6. Shipping and Returns

We ship items once full payment is received. Delivery options, costs, and estimated times are displayed at checkout. You must inspect goods on arrival and notify us of any issues within 14 days. Return eligibility and procedures are described in our Returns Policy.

7. Prohibited Activities

When using the Website you agree not to:
– Violate any laws or regulations;
– Infringe intellectual property rights;
– Provide false or misleading information;
– Attempt to compromise the security or integrity of our systems.

8. Intellectual Property

All content, trademarks, and software on the Website are owned by Sopena or its licensors. You may not use, reproduce, or distribute any content without prior written consent.

9. Liability and Disclaimers

The Website and the goods are provided “as‑is” and “as‑available”. To the fullest extent permitted by law, Sopena disclaims all warranties, express or implied. Our liability for any claim arising out of these Terms shall not exceed the amount you paid for the specific order giving rise to the claim.

10. Termination

We may suspend or terminate your account for breach of these Terms or applicable law. You may delete your account at any time by contacting us at info@naudae.com Account deletion does not affect any existing purchase contracts or legal obligations.

11. Governing Law

These Terms are governed by the laws of the Republic of Lithuania. Any disputes shall be resolved by the competent courts in Ukmergė, Lithuania.

12. Contact Information

UAB Sopena Group (Baltic)
Antakalnio g. 60, Ukmergė, Lithuania
Email: info@naudae.com
Last updated: April 2025

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